Within the construction industry, there’s a prevalent trend of software solutions insisting on locking their customers down for a period of 1-3 years. This is generally not the case for mainstream software solutions, who typically allow customers to pay on a regular monthly basis with no strings attached.

Technically speaking, there’s no reason for our fellow construction tech companies to require such long-term commitments. In the market, if your solution is genuinely effective and priced competitively, there should be no reason for a client to have an incentive to inconvenience themselves by switching to another solution. Unless your terms of engagement are unclear and your new client may have some unpleasant surprises up ahead. Or perhaps your pricing structure has some hidden mechanisms which will be uncovered as your new client becomes more familiar with your solution.